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 Operations Outsourcing Services  

Imagine outsourcing your computer operations to the experts at less than one-third of standard consulting costs. When taking into account all benefits and employee overhead costs, outsourcing your computer operations to Reliasys will probably cost less than supporting it internally.

Our team of experts has many years of collective experience and the knowledge base to efficiently manage computer operations and reduce costs. Our experts follow a proven and standardized method of monitoring systems. Any system-critical alarms raised during routine monitoring activities are immediately escalated to the Managing Expert assigned to the client, who then provides the necessary attention and conducts an in-depth diagnostic of the system.

The efficiency in solving a system related problem is very important. Many times, our experts may have encountered a similar problem at another client site and may have a ready solution in the company knowledge base. An immediate fix averts the compounding effect of a system related problem and keeps end-users happy and focused on carrying out their tasks. This results in higher system acceptance levels. Operations outsourcing has many benefits and is clearly a win-win solution.

Some of the more apparent benefits from outsourcing are:

  • Reduce and control operating costs
  • Reduce risks
  • Improve company focus
  • Gain timely access to expert skills
  • Free internal resources for other mission critical projects
  • Counter unavailability of internal resources and skills
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